1. Information We Collect
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Personal Information: We may collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products and services, participate in activities on the Site (such as forums or community discussions), or otherwise when you contact us.
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Non-Personal Information: We may collect non-personal information about you automatically when you access or use the Site. This may include information such as your browser type, language preference, referring site, and the date and time of each visitor request.
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Analytics: We use Google Analytics to understand aggregate site usage. Google Analytics stores cookies in your browser to identify return visitors and measure session activity. You can opt out using the Google Analytics Opt-out Browser Add-on.
2. How We Use Your Information
- To operate, maintain, and improve our Site, products, and services.
- To respond to your inquiries, questions, and/or other requests.
- To send you marketing communications that we believe may be of interest to you.
- To personalize your experience on the Site and to deliver content and product offerings relevant to your interests.
- To comply with applicable laws and regulations.
3. Disclosure of Your Information
- With your consent.
- To comply with legal obligations.
- To protect and defend our rights and property.
- In connection with a business transaction, such as a merger, sale of assets, or bankruptcy.
4. Security of Your Information
We use reasonable measures to protect the information that we collect from or about you (including personal information) from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Your Choices Regarding Your Information
You have choices regarding the collection, use, and sharing of your information. You may opt-out of receiving promotional emails from us by following the instructions in those emails.
6. Children's Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are under 13, please do not use or provide any information on this Site.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
8. GDPR (European Economic Area & United Kingdom Residents)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have the following rights regarding your personal information under the General Data Protection Regulation (GDPR):
- Right of access: request a copy of the personal data we hold about you.
- Right of rectification: request correction of inaccurate or incomplete personal data.
- Right of erasure: request deletion of your personal data, subject to legal-retention requirements (see section 10).
- Right of data portability: request your data in a structured, commonly-used, machine-readable format.
- Right to restrict processing: request we limit how we use your data while a request is being reviewed.
- Right to object: object to processing based on our legitimate interests, including direct marketing.
- Right to withdraw consent: where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, email info@showdogcentral.com. We respond within 30 days. You may also lodge a complaint with your national data-protection authority.
9. CCPA (California Residents)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the CPRA:
- Right to know: request the categories of personal information we collect, the sources, the business purpose, and any third parties we share with.
- Right to delete: request deletion of personal information we have collected from you, subject to the legal-retention requirements in section 10.
- Right to correct: request correction of inaccurate personal information.
- Right to opt out of sale or sharing: we do not sell or share personal information for cross-context behavioral advertising. There is no opt-out to exercise because the underlying activity does not occur.
- Right to non-discrimination: you will not receive different service, pricing, or quality of experience for exercising any of these rights.
To exercise these rights, email info@showdogcentral.com. We may require verification of your identity before processing the request.
10. Data Retention
We retain personal information for as long as your account is active or as needed to provide the Site. When you request account deletion, we delete your account-tied personal data within 30 days, except where retention is required for legitimate business or legal purposes:
- Billing & subscription records: retained for 7 years to satisfy tax, accounting, and audit requirements.
- Audit logs of administrative actions: retained for 2 years to support security investigations and compliance reviews.
- Abuse-prevention IP logs: retained for 90 days to detect and prevent fraud and abuse.
- Web server access logs: retained for 30 days to support operational diagnostics.
- Anonymized analytics data: retained indefinitely; this data cannot be linked back to you.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@showdogcentral.com.
This Privacy Policy was last updated on .